PRC:SSP: Requistions Are Routing for Approval in the Wrong Order
(Doc ID 2998470.1)
Last updated on JANUARY 17, 2024
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.23.10.0 and laterOracle Fusion Self Service Procurement - Version 11.13.21.10.0 and later
Information in this document applies to any platform.
Symptoms
The order in which Purchase Requisitions (PR) are being approved is incorrect.
For example: After A approves the PR, it should then go to B, then C, then D. Current approval routing for PRs: A, C, B, D
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Requester creates PR > submits for approval
2. Goes to A for approval
3. Then goes to C
4. The goes to B
5. Then to final approver- D
But it should go as follows:
1. Create PR
2. PR should route to A for approval
3. Then route to B (Buyer) for approval
3. Then route to C (Financial Verifier) for approval
4. Then route to final approver -D
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |