My Oracle Support Banner

"cause.MetricLoader.0001" Exception when Creating or Saving Metric Thresholds (Doc ID 2998708.1)

Last updated on JANUARY 26, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 23.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When creating a new or editing and saving an existing metric threshold in OTM, the action fails with the following exception:

ERROR
---------------

EXPECTED BEHAVIOR
-----------------------
It is expected to be able to create or edit metric thresholds successfully with no errors.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. As a user with the DBA.ADMIN role, navigate to Configuration and Administration > Metric Alert Management > Metric Thresholds
2. Create a new metric threshold and click Finished
3. The error is observed

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.