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Oracle Fusion Student Management Cloud Service: Constituent Record Creation Error (Doc ID 2998867.1)

Last updated on JANUARY 18, 2024

Applies to:

Oracle Fusion Student Management Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Person

Constituent Record Creation Error in SM Cloud

The following error occurs when creating a new person profile from the Create Profile page.
  

ERROR
-----------------------

An error or time-out has occurred. Wait a minute then conduct a search for the person to determine if the new user account was created. If not, try again.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create new users.

Cause

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In this Document
Symptoms
Cause
Solution


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