Account Field Is Not Updatable In Create Opportunity Page
(Doc ID 2999086.1)
Last updated on JANUARY 19, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.07.0 version, Opportunities
The account field is not updatable on the Create Opportunity page
Steps to reproduce:
1. Navigate to Sales > Account -> Opportunities sub-tab
2. Create Opportunity -> Click Cancel
3. Navigate to Sales > Opportunity landing page -> Create Opportunity
4. Account field text will appear but Account drop-down box will not.
Cause
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In this Document
Symptoms |
Cause |
Solution |