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Account Field Is Not Updatable In Create Opportunity Page (Doc ID 2999086.1)

Last updated on JANUARY 19, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Opportunities

The account field is not updatable on the Create Opportunity page


Steps to reproduce:
1. Navigate to Sales > Account -> Opportunities sub-tab
2. Create Opportunity -> Click Cancel
3. Navigate to Sales > Opportunity landing page -> Create Opportunity
4. Account field text will appear but Account drop-down box will not.


Cause

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In this Document
Symptoms
Cause
Solution


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