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Error On Adding Custom Fields To The Rule Sets (Doc ID 2999291.1)

Last updated on APRIL 19, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Digital Customer Service

Error on adding custom fields to the Rule Sets

Getting an error from Audits of the VBS while adding the custom fields to the rule sets for the Service Request object.

ERROR
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Invalid expression error



STEPS
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The issue can be reproduced at will with the following steps:
1. Open a create page in Redwood app
2. The VBCS load the page and in audit we see few errors

Cause

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In this Document
Symptoms
Cause
Solution
References


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