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ADF_FACES-60104 Recurring Error While Matching Credit Note (Doc ID 2999341.1)

Last updated on JANUARY 29, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

After opening the Credit Note Detail Match screen, the following error is received when attempting to include or exclude items by ticking the relevant box.

 

 

Steps to Reproduce :
  1) Navigate: Credit Note Summary Matching > Search for credit notes
  2) Select the Credit Note only (Credit Note must have details), and click to Summary Match
  3) Select the Credit Note, click Detail Match
  4) Expand the item
  5) Tick or Untick the  "Include” tick box
  6) Observe error 
      

This error completely blocks the screen and end users can not close the current screen. They need to fully reload the page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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