My Oracle Support Banner

Cannot Create a SearchBuilder Based on CtrClaimLines (Doc ID 2999483.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Insurance Policy Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-------
When creating a piece of dynamic logic for a Claim Event Rule (dylo signature: Claim Event Rule (Claim Fields)).
The Claim Event Rule (RES_MODIFIED_CL) triggers when a Claim is finalized. The condition for the Event Rule checks whether the Claim is New or a Modified Claim.
The dynamic logic must determine some values from the previous version of the Claim, and this is to be taken from the Claims Transaction Repository (CTR).

When using SearchBuilder to query the CTR on CtrClaimLines when this code executes, the users receive a processing error which states that CtrClaimLine is not an interface.
Ex: ERRORS: OHI-DYLO-007: Error occurred in dynamic logic "FUNC_RES_MODIFIED_CL" on line "46": "java.lang.RuntimeException: class ohi.dynamiclogic.CtrClaimLine is not an interface".

 

EXPECTED BEHAVIOR
--------
The Claim should finish processing normally and be finalized.

 

STEPS TO REPRODUCE
--------
1. Take a finalized Claim.
2. Unfinalize that Claim.
3. Make any modifications.
4. Submit the Claim again.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.