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Revenue Based Territory Based Assignment Fails In Error (Doc ID 2999944.1)

Last updated on JANUARY 30, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Opportunities

Revenue based territory based assignment fails in error

The Scheduled process "Revenue Territory Territory Based Assignment" fails with error

ERROR
-----------------------
<Error> <oracle.wsm.resources.security> <WSM-00279> <The following Fault Message is received at the client side from the service:-

JBO-26067: Failed to add JDBC connection to the connection pool, connection pool is full.

....





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in the application
2. Go to scheduled process and execute "Revenue Territory Territory Based Assignment"
3. The process fails with error

FUNCTIONAL IMPACT
-----------------------
The issue has the following functional impact:
Due to this issue, users cannot assign the territory

Cause

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In this Document
Symptoms
Cause
Solution
References


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