Fields Are Missing From The Manage Knowledge Content Types Page
(Doc ID 3000338.1)
Last updated on FEBRUARY 02, 2024
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create a new Content type in the 'Manage Knowledge Content Types' task fields are missing from the page.
Users are getting an error when trying to save the content type due to missing fields in the setup page.
ERROR
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OK-GEN0004 : must not be null
OK-GEN0016 : Cannot perform operation because of invalid input.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to setup and Maintenance 'Manage knowledge Content types' task
2. Create a content type.
3. Save. error occurs
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |