My Oracle Support Banner

Visualizer Fails To Create Schedule Comparison Report (Doc ID 3000342.1)

Last updated on JANUARY 26, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.10 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When creating Schedule Comparison in Visualizer, and clicking "Save and Draw" the screen progresses, but no report is drawn or saved.

EXPECTED BEHAVIOR
The Schedule Comparison Report should be presented.

STEPS
The issue can be reproduced at will with the following steps:

  1. Open Visualizer.
  2. Select "Open from existing".
  3. Select projects to compare.
  4. Select where to save the file.
  5. Click "Save and Draw".
  6. The screen changes to a blank screen and never creates a file.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.