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Redwood O365 Addin: There Was An Error While Fetching The Required Data. Please Contact The Administrator (Doc ID 3000789.1)

Last updated on JULY 30, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

An Error appears while trying to setup Redwood Addin for CX Sales by following the below navigation:

Application Composer-> Productivity Application Configuration-> Oracle Sales for Outlook.

 

ERROR
-----------------------
There was an error while fetching the required data. Please Contact the Administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Application Composer
2. Go to Productivity Application Configuration-> Oracle Sales for Outlook tab
3. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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