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Unable To Open The Zip File Downloaded From An ESS Job Running A BIP Report (Doc ID 3000860.1)

Last updated on JANUARY 30, 2024

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.23.10.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.10.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.13.23.10.0 and later
Oracle Fusion Procurement Contracts Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to download the output of an ESS BIP Job that has output type set to HTML, the downloaded ZIP file does not open.

ERROR
Windows cannot open the folder.

STEPS
The issue can be reproduced at will with the following steps:

  1. Schedule an ESS BIP Job with output type as HTML
  2. Wait for the process to succeed
  3. Download the output
  4. Receive error "Windows cannot open the folder"

Cause

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In this Document
Symptoms
Cause
Solution
References


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