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When Attempting To Create Service Request, Error 'A connection to the server has failed (Status = 504)' occurs (Doc ID 3001196.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Service Request

When attempting to create service request,
the following error occurs.

ERROR
-----------------------
A connection to the server has failed (Status = 504)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Services
2. Service requests
3. Create Service Requests


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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