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Customer Level Notes In The Collections Dashboard Are Not Getting Saved (Doc ID 3001239.1)

Last updated on JANUARY 31, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version and later
Information in this document applies to any platform.


Customer level notes in the Collections Dashboard are not getting saved.

Steps to Reproduce :

  1. Go to Collection Dashboard
  2. Query the customer Account
  3. Click on Notes Tab
  4. Add a Note and Save
  5. Navigate back to the UI and see that notes are missing




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