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Quantity Mismatch Between Transfer Shipment Report & Container Lookup In EICS (Doc ID 3001258.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.2 [Release 23.1 to 23.2]
Information in this document applies to any platform.


Quantity mismatch between Transfer Shipment Report & Container Lookup in EICS

There is an Item Qty mismatch between Transfer Shipment Report & Container Lookup in EICS for this Shipment ID:-8000003618 ,Container ID:-000009000260146244.

Provided one example as below
In Transfer Shipment Report - 129987572 (Item) - 14 qty
Container Detail in EICS - 129987572 (Item) - 22 qty

Store Location No:- 30083

Note: This is not the only incorrect item on this report


The transfer shipment report details should match the Container Detail Screen in EICS

The issue can be reproduced at will with the following steps:
1. Login to EICS.
2. Go to Lookups - Container Lookup
3. Enter the container Id in search and get the container details.


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