My Oracle Support Banner

Earnings Are Missing From Closed Period (Doc ID 3001782.1)

Last updated on JANUARY 31, 2024

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

Earnings are missing for a participant from a closed period.

STEPS
1. Run Calculation for Jan-23 Period
2. Create Paysheet for Jan-23 Period and Pay
3. Close Jan-23 period ( not Permanently Closed )
4. Import transactions for Jan-23 and Feb-23 periods
5. Submit Run All Transaction Process for Jan-23 to Feb-23 periods
6. Run report and noticed that the earnings for Jan-23 is missing. The payments still exist for Jan-23 period.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.