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[OCI DB]: Database System Creation From OCI Console Fails With "DCS-10255:Failed to download the file from Objectstorage. Please verify your network settings" (Doc ID 3002391.1)

Last updated on MARCH 16, 2024

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

OCI Database system creation from console fails with following error message:
The database host services are unavailable or not in the active state. Please refer to the following MOS note and restart services - "How to Manage and Check Health of DBSystem and Related Services in OCI (Doc ID 2678285.1)" Please contact Oracle support with the workrequest id <workrequest ID> to determine and fix the problem.

From the workrequest ID provided, following is the error:
DCS-10255:Failed to download the file from Objectstorage. Please verify your network settings

Cause

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In this Document
Symptoms
Cause
Solution


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