My Oracle Support Banner

PMO/AIF: Why Are Recommendations Missing for Some Product Areas? (Doc ID 3002878.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Retail Promotion and Markdown Optimization Cloud Service - Version 23.2 and later
Oracle Retail AI Foundation Cloud Service - Version 23.2 and later
Oracle Retail Lifecycle Pricing Optimization Cloud Service Advanced Edition - Version 23.2 and later
Information in this document applies to any platform.


Why are there no values for ORIG REG and TICKET prices and no recommendations for some product areas? The forecast run was not active prior to the weekend batch optimization. The product areas showing prices and recommendations in the UI show an optimization of last week in the Manage Recommendations view (e.g. 29-JAN); even though the Optimization Overview shows the latest optimization date (e.g. 5-FEB).

What needs to be checked to resolve this?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.