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Unable to Update Storefront User Password (Doc ID 3002912.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Commerce Cloud Service - Version 23.11 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When attempting to update a user's password from storefront, the loading "spinner" comes up but the request never completes.

EXPECTED BEHAVIOR
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Expect to be able to change the password after logging in.  


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to homepage
2. Login with existing credentials
3. Attempt to change password

Cause

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In this Document
Symptoms
Cause
Solution
References


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