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Unable To Post Invoice From Financial Posting Screen. Error: Invalid Accounts Even We Have Mapping (Doc ID 3003077.1)

Last updated on FEBRUARY 08, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Unable to post Invoice from financial posting screen. Error: Invalid accounts even with mapping

Why it is failing with header amount & detail amount doesn't equal when posting and also we are trying to correct from finance posting screen but facing issue, Error: Invalid accounts even we have mapping



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create the PO and don't receive.
Create the invoice with cost discrepancy and within tolerance.
Resolve the discrepancy with Invoice quantity as correct using DWO.

Actual: Invoice not posted and failed with Header Amount not equal to Detail Amount. Even from financial posting screen it is failing.
Expected: Invoice should post without issue. In case of difference and corrected from finance posting error screen it should post as we have the mapping correctly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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