Unable To Post Invoice From Financial Posting Screen. Error: Invalid Accounts Even We Have Mapping
(Doc ID 3003077.1)
Last updated on FEBRUARY 08, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
Unable to post Invoice from financial posting screen. Error: Invalid accounts even with mapping
Why it is failing with header amount & detail amount doesn't equal when posting and also we are trying to correct from finance posting screen but facing issue, Error: Invalid accounts even we have mapping
STEPS
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The issue can be reproduced at will with the following steps:
Create the PO and don't receive.
Create the invoice with cost discrepancy and within tolerance.
Resolve the discrepancy with Invoice quantity as correct using DWO.
Actual: Invoice not posted and failed with Header Amount not equal to Detail Amount. Even from financial posting screen it is failing.
Expected: Invoice should post without issue. In case of difference and corrected from finance posting error screen it should post as we have the mapping correctly.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |