Credit Note Financial Posting For Documents With Discrepancy Is Incorrect
(Doc ID 3005315.1)
Last updated on FEBRUARY 19, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Credit Note Financial Posting for documents with discrepancy is incorrect
EXPECTED BEHAVIOR
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Credit Note Financial Posting for documents with discrepancy should be correct
STEPS
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The issue can be reproduced at will with the following steps:
1. RTV with the Credit Note Request integrated in REIM
2. Credit Note associated with the RTV with difference at detail level
3. resolve the discrepancies on the Credit Note Summary Match Screen with any resolution type
4. run REIMRollup
5. Executing REIM posting
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get desire output.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |