Tracking ID is not associated to the container at the receiving location
(Doc ID 3005439.1)
Last updated on FEBRUARY 20, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 to 24.0 [Release 23.2 to 24.0]Information in this document applies to any platform.
Symptoms
When a tracking ID is entered for a container during Transfer Shipment, the Tracking ID is not associated to the container at the receiving location.
Steps to Reproduce:
1 Login store A
2 Select store for transfer and create shipment from store A to B
3 Enter an item for shipping
4 Give a tracking_number or Tracking ID to the Container '000000007640029039'
5 Confirm the container
6 Confirm shipping transfer
7 Login store B
8 List of transfers to receive
9 Container waiting to be received
10 Tracking_number check The tracking_number associated with the shipped container does not appear.
11 Container is received
12 query for shipping The tracking_number appears in the database associated with the container to be sent.
13 query for receive The tracking_number does not appear in the database associated with the container that was received.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |