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Unable To Get Usage Tracking Data in Analytics after upgrading ADW from Free Tier to Paid (Doc ID 3005649.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Analytics Cloud - Version N/A and later
Oracle Analytics Server - Version 5.5.0 and later
Business Intelligence Suite Enterprise Edition - Version 10.1.3.2 and later
Information in this document applies to any platform.

Symptoms

Analytics usage tracking is not recording activity.

Changes

You have upgraded the usage tracking ADW instance from Free Tier to Paid.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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