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Omnichannel/v2/item/promotion JSON Payload Returns Wrong Encoded Characters In Swagger/Postman etc (Doc ID 3005796.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Retail Pricing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : NA version, Pricing - Promotions

ACTUAL BEHAVIOR
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ALL_v23: omnichannel/v2/item/promotion returns wrong encoded chars

When using the "omnichannel/v2/item/promotion" endpoint, the returned descriptions with ? instead of the £ sign.
The Promotion description input in the UI is "Spend £ get £ off 04/07/23" while the returned JSON payload is "Spend ? get ? off 04/07/23"



EXPECTED BEHAVIOR
-----------------------
The '£' should be displayed

STEPS
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The issue can be reproduced at will with the following steps:
Create a promotion with a Pound symbol (£) in the offer description
Execute a Get from omnichannel/v2/item/promotion endpoint
The offer description has replaced the Pound symbol (£) with a question mark (?)

Cause

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In this Document
Symptoms
Cause
Solution
References


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