Stock Count Recount Value Is Not Updated In Stock Count Reports (Doc ID 3005850.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Stock Count Recount value is not updated in Stock Count Reports.

EXPECTED BEHAVIOR
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Stock Count Recount value should be updated in Stock Count Reports.

STEPS
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The issue can be reproduced at will with the following steps:

1.Perform the Stock Count for some items and complete the count from SOCS device
2.Perform the Recount with different counts for same items and complete the recount
3.Perform Authorization of the stock count from EICS and it is completed
4.Generate Stock Count Report and All Location Stock Count Report

Expected Result: Stock Count Report and All Location Stock Count Reports should display the latest recount quantities

Actual result: Not displayed the latest recount quantities and displayed the first stock count quantities

First count completed with below qty:

350341714 -> counted 2 qty
350594208-> counted 3 qty

Recount:

350341714 -> counted 5 qty
350594208-> counted 6 qty

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, incorrect values in the report.

Cause

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