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Resolve Button Not Active For Summary Match (Doc ID 3005900.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Document Matching

  "Resolve" button is not active when selecting items in Summary Match screen


The issue can be reproduced at will with the following steps:
  1. query on order in Summary match
  2. check 'Items' box
  3. observe "resolve" button is inactive
  4. uncheck 'Items' and just check a couple items
  5. observe "resolve" button is active



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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