Activity Type Does Not Show Up In The List
(Doc ID 3005965.1)
Last updated on MARCH 19, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 23.D.02 and laterInformation in this document applies to any platform.
Symptoms
On : 23.11.2 version, Configuration
ACTUAL BEHAVIOR
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Activity Type does not show up in the list
When changing an Activity type within an Activity Details, some activity types that are active do not show up.
EXPECTED BEHAVIOR
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The Activity Type should appear in the activity type picklist.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the environment
2. Open an activity
3. On the Activity Details page, click on the Activity Type picklist, and does not appear on the list
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot change the activity type of an activity.
Cause
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