My Oracle Support Banner

Error When Approving Quotes Via Email: [Multiple CPQ sites are using the same email server for Mobile Approvals.] (Doc ID 3006124.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 D Patch 3 and later
Information in this document applies to any platform.

Symptoms

When approving a quote via email, a response email will be generated with the following error message

Multiple CPQ sites are using the same email server for Mobile Approvals

Changes

 Site was upgraded or refreshed recently

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.