My Oracle Support Banner

Partially Loaded Graph Always Shows Same Store on RESA Dashboard (Doc ID 3006485.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.

Symptoms

The drill down from Partially Loaded stores bar on graph on ReSA Dashboard opens list of stores that are partially loaded, however when clicking on hyperlink of one of the stores, it always brings up a different store-day, regardless of which store was clicked upon.

 Steps to Reproduce:

  1. Open ReSA Dashboard.
  2. On the Open Store Days report, click on the bar indicating Partially Loaded Stores.
  3. Store Day Search screen gets opened. Click on hyperlink for one of the stores.
  4. This opens Store Day Summary screen for a random store-day.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.