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B2B Service : How to Report on To And From Email Addresses ? (Doc ID 3006777.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.23.10.0 version, Analytics

How to Report on To And From Email Addresses?

This was using the subject area: Service - CRM Service Request Messages Real Time. This provides other details of the email messages . But the To, From, CC email addresses aren't available to select. Is this found in another Subject area?
 

Solution

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