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Conflict Status Not Shown Properly While Searching A Price Change Group Using A SKU (Doc ID 3006790.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle Retail Pricing Cloud Service - Version 23.1 to 23.1 [Release 23.1]
Information in this document applies to any platform.


Following update to 23.1.301, Pricing - Price Changes 

Conflict status is not shown properly while searching a price change group using an SKU

When searching a Price change group in RPCS using SKU, Conflict status is not shown properly for the price change group, even though the price change group has conflicts.
But shows properly when it is searched using a price change group.
Because of this, the user misses the accurate depiction if the batch had conflicts or not and if there are multiple dates, etc.

 In the past, they would both reflect how the price group looked, i.e. searching an SKU, even if the SKU was approved but another item on the batch had conflicts, it would say conflicts.

The issue can be reproduced at will with the following steps:

1. Create a Price change group and few SKUs and approve.
2. Create another Price change group with few Same SKU as previous and few other SKUs for Same effective date and Same locations.
3. Try approving the price change group
4. The group will have the conflicts and not all SKUs would be approved.
5. Try searching using the price change group number group number. The status display would be multiple and conflict state would be Yes as intended
6. Try searching using the SKU for which the Price change was approved, even though the group has conflicts for other SKUs, the group status shows as Approved and conflict status as No.


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