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Stock Count Screen Not Displaying Counted Items When Item List Is Over 25 Items (Doc ID 3007017.1)

Last updated on FEBRUARY 29, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 to 24.0 [Release 23.2 to 24.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Stock Count screen not displaying Counted Items when the item list is large.


EXPECTED BEHAVIOR
-----------------------
Selecting counted items should list the items that have already been scanned


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a stock count with 10k line items
2. Start a stock count and scan the items
3. After scanning few items check the items counted by changing the filter on top to counted items.
4. Notice that no items are displayed even through it shows counted sku's no. on the top of the page.


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot cross check now what all items are scanned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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