Custom Field Is Not Visible In HR Help Desk Request Page Under Manage Columns
(Doc ID 3007059.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.01.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Cannot add a new custom field to the Help Desk request page.
EXPECTED BEHAVIOR
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Expect that the new custom field will be available in the Actions > Manage columns list of fields on the Help desk request landing page.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new custom field in the HR Help Desk object
2. Navigate to HR Help Desk.
3. Select Actions > Manage columns
4. The custom field is not found.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |