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Payment Portal Typo Issue (Doc ID 3007237.1)

Last updated on FEBRUARY 28, 2024

Applies to:

Oracle Utilities Customer Cloud Service - Version 23A to 23C [Release 23]
Oracle Utilities Customer Care and Billing - Version to [Release 2.9]
Information in this document applies to any platform.


On: 22C version, Environment Related

Payment Portal Typo Issue

In the case of the payment portal page, while using the currency convertor AWGAW,G prefix is getting displayed instead of just AWG, but removing the AWG in the payment amount is correcting the AWGAW,G typo. After discussion, It is concluded that it's a base functionality and this issue would need an SR to be lodged to see if the AWGAW,G typo can be fixed also requesting to apply the changes to all environments. Please refer to the attached document which covers the issue replication steps.

The issue can be reproduced at will with the following steps:
Step 1: go to the payment portal page and click on Add payment
Step 2: In the payment page displayed click on currency converter (note that the prefix is just AWG)Step 3: In the currency converter page enter the amount, choose United State Dollars, and click ok
Step 4: Now on the payment page there is a typo where the prefix is AWGAW, G instead of just AWG
Step 5: now remove the AWG prefix in the payment amount field and click somewhere else within the payment page (note that the AWG removed from the payment amount will reappear once you click somewhere else on the payment page)
Step 6: The typo is now gone



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