Unable To Download Stock Count Export Report
(Doc ID 3007610.1)
Last updated on FEBRUARY 29, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 to 24.0 [Release 23.2 to 24.0]Information in this document applies to any platform.
Symptoms
On : 23.2 version, Reports
When attempting to download the Stock Count Export report for a stock count that has a large volume of items ( ~1.4 million) from the SIOCS Web client, the following error occurs.
ERROR
-----------------------
Error downloading the report. Please try again.
Browser Console:
Error calling StockCountService [0: error]
Error calling ReportService [500: Internal Server Error]: Error downloading the report. Please try again.
Steps To Reproduce
--------------------------------------
The issue can be reproduced at will with the following steps:
1. Create a PG for a Unit Stock Count
2. Add the PG component for all departments in the store
3. Schedule the count
4. Stock Count generated with 1317836 line items
5. Navigate to Operations > Reports > Stock Count Export > Enter Stock Count ID = 1997
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |