Stock Count Authorization EICS Screen Showing Wrong Total Items For Adhoc Count
(Doc ID 3008540.1)
Last updated on MARCH 05, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 to 23.2 [Release 23.2]Information in this document applies to any platform.
Symptoms
While doing Adhoc stock count, if deleting items, EICS Stock count Authorization screen still showing the initial number of items. In child screen it is showing correct item count.
Steps to reproduce:
1. Create Adhoc stock count with 5 items in SOCS.
2. Delete 2 items from count before completing.
3. Complete the count and login to EICS.
4. Notice that Stock Count Authorization screen, Total items still shows 5 (initial number of items), not 3 (the number of items after deletion)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |