Cannot Login to APEX Using Social Sign-in Authentication
(Doc ID 3008655.1)
Last updated on MARCH 05, 2024
Applies to:
APEX Application Development - Version NA and laterOracle Application Express (APEX) - Version All and later
Information in this document applies to any platform.
Symptoms
1.- When end-users attempt to login to APEX, they get an error similar to one of the following:
• The HTTP request to "https://example.com" failed.
• Error processing request. Contact your application administrator.
2.- Login was working before, but suddenly the error start ocurring
3.- Issue seem intermittent: Sometimes occurs but then it start working again after some time (hours) without changing anything.
4.- APEX login is configured to work with Social Sign-in authentication (such as IDCS or Google).
5.- APEX application is accessed by many end-users simultaneously (numbers may vary, but it might be dozens or hundreds).
6.- This affects only applications using Social Sign-in. APEX Development and Administration are unaffected.
Changes
The application was deployed to production, so the number of user utilizing the applications has increased.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |