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Fusion Global HR: Incident Owner Notification Link Navigates to a Blank Page (Doc ID 3008681.1)

Last updated on MARCH 13, 2024

Applies to:

Oracle Workplace Health and Safety Incidents Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Health safety

ACTUAL BEHAVIOR
---------------
You have been assigned as the incident owner and successfully receive the email notification to help enter the Incident page. Clicking the link navigates to a blank page.

EXPECTED BEHAVIOR
-----------------------
Expect the link to navigate and render the page properly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Assign a user as incident owner > notification received > link in notification navigates to a blank page.

Cause

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In this Document
Symptoms
Cause
Solution


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