Routing plans are failing with 'no appropriate resources found' error
(Doc ID 3009155.1)
Last updated on MARCH 14, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.06 and laterInformation in this document applies to any platform.
Symptoms
PROBLEM STATEMENT: Routing plans are failing with 'no appropriate resources found' error
ERROR (if applicable): 'no appropriate resources found'
ACTUAL BEHAVIOR: The routing plan is not started.
EXPECTED BEHAVIOR: The routing plan should be started and assigned activities.
RECREATE STEPS:
- Run routing manually ir scheduled.
- The routing fails with message 'no appropriate resources found' and no activities are assigned.
BUSINESS IMPACT: Activities are not routed so they cannot be started by field resources.
Cause
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In this Document
Symptoms |
Cause |
Solution |