Plugins Do Not Work On Non-Scheduled Bucket
(Doc ID 3009156.1)
Last updated on MARCH 19, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.04 and laterInformation in this document applies to any platform.
Symptoms
On : 24.A.04 version, Configuration
ACTUAL BEHAVIOR
---------------
Plugins Do Not Work on Non-Scheduled bucket
The plugins do not work when the non-scheduled activity assigned to a bucket. It worked before 24A.
EXPECTED BEHAVIOR
-----------------------
Assign non-scheduled activity to a bucket and open a plugin without an error.
ERROR
-----------------------
[error] Mobile.GlobalErrorHandler@handle: Uncaught PluginApiError: TYPE_MESSAGE_FORMAT CODE_METHOD_NOT_SUPPORTED Tags: [@exception] Data: Object
_logRecord @ package.js:5355
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assign a non-scheduled activity to a bucket
2. Open a plugin and the error message will pop up.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot execute a plugin on an unscheduled activity in a bucket.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |