OCI Identity Cloud Service (IDCS) - 'You have reached the maximum number of enrolled devices that are allowed' while Enrolling Additional MFA Factors (Doc ID 3009294.1)

Last updated on APRIL 02, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Unable to enroll additional multifactor authentication (MFA) factors.

After registering MFA authentication using the mobile app MFA factor, FIDO authentication factor cannot be additionally registered.

Getting below error while registering FIDO as a MFA factor:

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.