Summary Match Screen: Non Merch Amount Is Showing In "Merchandise Amount"
(Doc ID 3009365.1)
Last updated on MARCH 14, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 23.1 to 24.0 [Release 23.1 to 24.0]Information in this document applies to any platform.
Symptoms
When a Mixed invoice contains both Merch Amount and Non-Merch Amount, the total amount is showing in column "Merchandise Amount" in the screen for summary matching.
This is preventing the user to do a proper comparison between invoice and receipt in the Summary Match search screen.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an invoice with Merch and Non-merch amount
2. Navigate to Summary Match Screen
3. Type in any necessary filtering to search for your invoice.
-> The merchandise amount showing includes non-merchandise amount.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |