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OCI: Operations Insights, AWR Snapshots Are Not Uploading To AWR Hub (Doc ID 3009426.1)

Last updated on MARCH 18, 2024

Applies to:

OCI Operations Insights Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

AWR snapshots are not uploading to AWR Hub
Initial uploads after registration were completed, since that there were only rare uploads for local region and no uploads for adb from another region.

1) Local database keeps uploading some snapshots every hour;
2) ADB (Autonomous Database) registered as an External database from another region is not uploading any shapshots and its CONFIG_STATE is 'OPERATION_FAILED'.

SQL> select HUB_NAME, NODE_NAME, ROLE, HUB_MAILBOX, HUBMB_CREDENTIAL, LOCAL_MAILBOX, CONFIG_STATE from AWRHUB_CONFIG;

HUB_NAME    NODE_NAME              ROLE    HUB_MAILBOX                                                                                                                                                    HUBMB_CREDENTIAL LOCAL_MAILBOX  CONFIG_STATE
------------ -------------------- ---------- ------------------------------------------------------------------------------------------------------------------------ ------------------------------ -------------------- -------- ------------
HUB_CLOUD adwtestdb_xxxxxxx SOURCE https://operationsinsights.region.oci.oraclecloud.com/20XXXX0/awrHubObjects/awrHubSources/awrXXXXXXXX/o OCI$RESOURCE_PRINCIPAL DATA_PUMP_DIR OPERATION_FAILED

On Operation Insights Database Fleet, Both databases are listed with status active:

Example:

LocalDBName xxxxxxx xxxxxxx ACTIVE
adwtestdb xxxxxxx xxxxxxx ACTIVE

And upload history shows uploads only for local ADB.

Cause

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In this Document
Symptoms
Cause
Solution
References


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