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Franchise Order - Replenishment Of Same SKU Same Day In Multiple Order Failed (Doc ID 3010190.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.

Symptoms

When attempting to create another franchise order,
the following error occurs.

ERROR
-----------------------
Franchise validation failed. A duplicate order XXXXX exists in the system for this Customer Location, Source Location, Need Date, Item: XXX , XXX, XX-XXX-XXXX, XXXXXXXX.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create one franchise order with specific item, location and customer and need date.
2. Try to create another order but getting the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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