My Oracle Support Banner

Duplicate Username Is Preventing the User from Signing In (Doc ID 3010313.1)

Last updated on MARCH 27, 2024

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.


A specific user is able to log in to the portal page; however, when clicking on Unifier the error below occurs. The user is Active in Unifier and has application access assigned to various environments.

System not available. Please contact your system administrator.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.