Fusion Global HR: Cannot See Details Of Failed Transactions In Transaction Console
(Doc ID 3010352.1)
Last updated on APRIL 03, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.10.0 version, Global Human Resources
ACTUAL BEHAVIOR
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HR Specialist is unable to view the Instructions details under Transaction Console for Failed transactions.
EXPECTED BEHAVIOR
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Users should be able to view the details of the failed transactions.
STEPS
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The issue can be reproduced at will with the following steps:
1. Transaction has completed in Failed Status
2. User accesses the transaction through Transaction Console
3. The 'Instructions' region is not showing for the user
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the Instructions region. This means they are unable to view the Issue Description/Resolution.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |