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User Currency Preferences are not Working While Trying To Approve the Invoice, the Currency Continues to Display US Dollars (Doc ID 3010525.1)

Last updated on MARCH 19, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 23.3 and later
Information in this document applies to any platform.

Symptoms

Preferences for the users are not working, the Invoice currency is always showing US Dollars when the users are attempting to approve the invoice even though the User Preference for Currency is set to Euro's



Steps to Reproduce the Issue


  1. Bulk plan an Order Release into a shipment
  2. Navigate to approve invoice and examine invoice for the shipment
  3. Notice the base cost shows US Dollars ($) - the accessory cost shows in EURO's

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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