Unable To Import The CNR Into CFIN
(Doc ID 3010555.1)
Last updated on MARCH 15, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
Unable to import the Credit note request into CFIN.
They are failing with balancing errors like:
ERROR
-----------------------
EU02 This journal entry is unbalanced and suspense posting is not allowed in this ledger.
EC12 The entered amount must equal the accounted amount in a ledger or statistical currency journal line.
NOTE:
-------------
Observed that if you modify the negative value to +Ve, it gets imported successfully.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Credit not request quantity.
2. Void the Credit note request quantity using Discrepancy write off reason code.
3. Run reimrollup and reimposting jobs.
4. observe records in im_financials_stage table.
5. Run BDI_REIM_FIN_TX_JOB
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, financial documents are not sent to CFIN
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |