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Error When Creating New Update And Saving Changes (Doc ID 3010618.1)

Last updated on MARCH 21, 2024

Applies to:

Oracle Content Management - Version N/A and later
Information in this document applies to any platform.

Symptoms

Receiving an error message in Site Builder when creating a new update that says "An error occurred while creating the update. Unable to create update". However, after refreshing the browser, the update appears and I'm able to access it. Then if I save any changes made in the update I receive an error message saying "unable to save the update - the save action could not be completed." This was observed on multiple sites in our instance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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