My Oracle Support Banner

Purchase Order Message Is Failing In MPS with "Supplier does not exist!" (Doc ID 3010769.1)

Last updated on MARCH 18, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

Purchase Order is getting failed in the below error.
The Items are mapped to the supplier 23086 in item/supplier tables.


ERROR
-----------------------
Caused by: oracle.retail.sim.common.core.SimServerException: Supplier does not exist! SupplierId: 23086 at



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send PO message to SIOCS
2. Check for Message failed in MPS.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import the PO for supplier 23086.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.